Refunds & Cancellations

Returns

Due to the nature of sealed product in the TCG industry, all sales are final and we do not offer returns. Graded cards are sold as-is, in the grade and condition shown in the listing photos. If anything arrives damaged or not as described, we’ll make it right. Please see below.

Damaged or Not as Described

If your order arrives damaged, incorrect, or not as described, contact us within 48 hours of delivery with photos of the item and the packaging it arrived in. We’ll resolve it with a replacement, refund, or store credit.

Cancellations

Cancellations can be requested up to 24 hours before your order ships; requests after that window may not be processed in time. Approved cancellations are subject to a 6% cancellation fee, deducted from the refund, which covers the non-refundable payment processing fees we are charged on the original transaction. To request a cancellation, use the contact form and begin your message with: “CANCEL ORDER #…”

Lost or Stolen Packages

Once tracking shows your package as delivered, the order is considered fulfilled. If your tracking shows delivered but you can’t locate the package, contact us and we’ll help you file a claim with the carrier.

Address Errors

Please double-check your shipping address at checkout. If an order is returned to us because of an address error on the order, we’ll gladly reship it. Re-shipping costs are the buyer’s responsibility.

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