FAQ

Shipping

Orders generally ship out 2-3 business days after being placed.

If your order contains a pre-order item, your entire order will ship out on the date quoted in the pre-ordered item description. Orders will not be split up – if you need non-pre-order items right away, please buy them in a separate cart.

Each order is attached to a USPS tracking number. Please check your order status using the tool below if you would like to see where it is at.

Check Order Status

Sometimes USPS is slow – if your package is running late (over 2 week from shipping date) or you do not see status updates for 3+ days, please reach out to us using the the form below and we will look into it!

Contact Us

Our shop is currently online only. We do not offer pick-up or in-person delivery.

Returns

You may request a cancellation 24 hours before we ship your order. Cancellation requests sent after that window may not be implemented in time.

There is a 6% processing fee that will be automatically deducted from your refund. By requesting a cancellation, you agree to these terms.

Couldn’t find an anwer?

Feel free to reach out directly – happy to help solve your problem or answer your question!

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